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Effective Date: May 1, 2026
Last Updated: May 1, 2026

This Creator Verification Policy explains the onboarding, identity verification, compliance review, and approval process applicable to creators seeking to monetize through Shine, operated by Sovra Technology Pvt Ltd, via www.shineapp.online.
Shine is a digital creator monetization platform that enables approved creators to offer compliant digital content, subscriptions, memberships, educational resources, and other platform-approved digital services.

Purpose of Verification

Creator verification helps Shine maintain:

  • platform safety
  • payment ecosystem compliance
  • fraud prevention
  • regulatory compliance
  • responsible creator onboarding
  • identity validation
  • prohibited business screening
  • payment settlement integrity

Verification is required before creator monetization access is granted.

Eligibility Requirements

To apply as a creator, applicants must:

  • be at least 18 years of age
  • have legal authority to enter binding agreements
  • provide accurate onboarding information
  • comply with Shine policies
  • offer only approved digital services
  • successfully complete required verification checks

Shine may reject incomplete or ineligible applications.

Information Required for Verification

Depending on account type, Shine may request:

Identity Information

  • full legal name
  • date of birth
  • mobile number
  • email address
  • profile details

Identity Verification Documents

Where required:

  • PAN card
  • Aadhaar card (or other lawful government-issued identification)
  • passport
  • voter identification
  • driving licence

Document requirements may vary based on applicable law or risk review.

Financial Verification

Where creator monetization or payouts are enabled:

  • bank account holder details
  • account number
  • IFSC code
  • payment settlement details
  • tax information (where applicable)

Business Verification (If Applicable)

For business/entity creators:

  • business registration documents
  • GST details
  • incorporation information
  • authorized representative details

Additional Compliance Information

Shine may request:

  • content category information
  • monetization model description
  • source platform/social links
  • service description
  • creator declarations
  • additional verification evidence

Verification Process

Creator onboarding may include:

Step 1 — Application Submission

Creator submits onboarding information.

Step 2 — Identity Review

Identity documentation is reviewed for authenticity and completeness.

Step 3 — Risk & Compliance Screening

Review may include:

  • prohibited category screening
  • policy compliance checks
  • fraud assessment
  • suspicious activity review
  • payment ecosystem risk checks

Step 4 — Monetization Approval

Approved creators may receive monetization access.
Approval is not guaranteed.

Prohibited Creator Categories

Creators offering the following are not permitted:

  • adult or explicit content
  • escort services
  • companionship arrangements
  • dating-related monetized services
  • offline/in-person paid meetings
  • unlawful content/services
  • deceptive business activity
  • impersonation
  • gambling or restricted services (where prohibited)
  • fraudulent activity
  • payment abuse
  • misleading monetization claims

Shine may reject such applications immediately.

Ongoing Compliance Monitoring

Verification is not a one-time event.
Shine may conduct ongoing reviews including:

  • periodic re-verification
  • content audits
  • payment monitoring
  • suspicious transaction reviews
  • fraud monitoring
  • policy compliance checks

Continued platform access depends on ongoing compliance.

Re-Verification Rights

Shine may request updated verification where:

  • identity information changes
  • suspicious activity is detected
  • payment partner requirements change
  • regulatory obligations arise
  • payout risk increases
  • account ownership concerns emerge

Failure to comply may result in suspension.

Verification Outcomes

Possible outcomes include:

Approved
Creator receives platform monetization access.

Additional Information Required
Further documents or clarification may be requested.

Rejected
Application may be declined for risk, compliance, fraud, or policy reasons.

Suspended
Existing creator access may be paused pending review.

Payout Activation Dependency

Creator payment settlement access may be conditional upon:

  • successful verification
  • payout verification
  • identity validation
  • banking verification
  • tax/compliance review

Shine may withhold settlement activation until verification requirements are satisfied.

False Information

Providing false, misleading, incomplete, or fraudulent information may result in:

  • rejection
  • account suspension
  • monetization restriction
  • payout holds
  • permanent termination
  • legal/regulatory reporting where required

Privacy & Data Handling

Verification information is handled in accordance with Shine’s Privacy Policy.
Data may be processed for:

  • identity verification
  • fraud prevention
  • compliance review
  • payment reconciliation
  • legal obligations
  • dispute handling

Sensitive financial authentication credentials are not stored.

Processing Timelines

Verification timelines may vary depending on:

  • document completeness
  • compliance complexity
  • risk review requirements
  • technical validation
  • additional verification needs

Approval timelines are not guaranteed.

Shine Rights

Shine reserves the right to:

  • approve or reject applications
  • request additional information
  • delay approval
  • restrict monetization access
  • suspend creator activity
  • remove creators violating policies

Decisions may be based on risk, compliance, payment ecosystem requirements, or legal obligations.

Contact

Creator verification support:
support@shineapp.online

Compliance / escalation:
grievance@shineapp.online